Responsible Gaming Policy

Our Commitment

At ThePokies, we are committed to promoting responsible gambling and providing a safe, enjoyable environment for all our players. We believe that gambling should be a form of entertainment, not a financial strategy or a way to solve problems. This policy outlines the tools and resources available to help you stay in control.

Staying in Control

Responsible gambling means staying in control of how much time and money you spend on gambling. Here are some signs that gambling may be becoming a problem:

• Spending more money than you can afford to lose
• Chasing losses or gambling to recover previous losses
• Neglecting work, family, or personal responsibilities
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable, or depressed about gambling

Tools We Provide

We offer several tools to help you manage your gambling activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you can fund your account.
• Session Time Limits: Receive reminders about how long you have been playing and set maximum session durations.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and the website.
• Reality Checks: Regular pop-up notifications showing your time spent and net winnings or losses.
• Cooling-Off Period: Take a short break from gambling with a temporary account suspension.

Age Verification

ThePokies strictly prohibits gambling by anyone under the age of 18. We conduct age verification checks during registration and reserve the right to request identification documents at any time. Accounts found to be operated by minors will be closed immediately and any funds forfeited.

Self-Assessment

If you are concerned about your gambling habits, consider asking yourself the following questions:

• Do I gamble to escape problems or relieve stress?
• Have I ever lied about my gambling to friends or family?
• Do I feel the need to increase my bets to get the same excitement?
• Have I ever felt remorse after gambling?

If you answered yes to any of these questions, we encourage you to seek help from the support organisations listed below.

Support Organisations

The following independent organisations provide free, confidential support for problem gambling:

• BeGambleAware — Practical advice and support for anyone affected by gambling
• Gambling Therapy — Online support services and a global community for those affected by gambling
• Gamblers Anonymous — Fellowship of people sharing their experience to help each other recover from gambling problems

Remember, gambling should always be fun. If it stops being fun, it is time to take a break. Our support team is available 24/7 to help you set up any of the responsible gambling tools mentioned above.